If your order has not been shipped, just send an email to info@outletomoto.eu, or call our customer service +39 0550936073. In the case of a cancellation request and you have already made the payment, the refund will be made on the same payment method used during the purchase, or the amount will be adjusted in the event of a change.

If the order has already been entrusted to the courier, unfortunately it is not possible for us to make changes, in this case he will have to proceed with the refusal of the shipment, communicating to the courier, as the reason for the refusal, "order canceled"

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